Digital & IT services
Put the repetitive work on autopilot: AI assistants that answer questions and book appointments, and workflows that follow up every lead within minutes.
Digital & IT · Excel Security Services
Overview
Plenty of good leads go cold because nobody replied in time. AI automation fixes that. An assistant trained on your business answers enquiries day and night, qualifies them and books the appointment, while automated workflows handle the follow-up and the admin behind it.
In plain terms, we connect the tools you already use (your website, email, WhatsApp, calendar and CRM) so information moves on its own. Your team stops copying data between systems and spends its time on the conversations that matter.
Every assistant is trained on your own information and written in your voice, with a clear hand-off to a real person whenever a conversation needs one. A trained assistant can usually go live within about five business days, and full CRM automation takes around three weeks.
What's included
Tools we use
Questions
No. We build it, train it, test it and look after it. Your team just sees the leads and bookings coming in.
A trained assistant connected to your website and WhatsApp usually goes live within about five business days. Full CRM automation takes around three weeks.
No. The assistant is trained on your information, your tone and real customer questions. It handles the routine questions and hands the complex ones to your team.
Every automation has a clear hand-off. When a conversation needs a human, the right person on your team is notified straight away, with the full conversation.
HubSpot, GoHighLevel, Salesforce, Pipedrive and ActiveCampaign, plus most tools that have an API or a Zapier connection.
How we work
We map how leads and admin move through your business today and mark every manual step worth automating.
We build the assistant, train it on your content and test it with real conversations.
Your calendar, CRM, email and WhatsApp are connected, and every trigger is tested before it goes live.
We track response, booking and conversion rates and adjust anything that isn't pulling its weight.
Want us to look after it after launch? Hosting, updates, security, marketing and ongoing improvements are available on a monthly management plan, priced separately from the build.
Related work
A few of the projects our digital team has delivered in this area.
United Kingdom
“The landing pages, website content, paid ads, and automation worked together far better than before. We received stronger enquiries and spent less time chasing follow-ups by hand.”Visit myeducationonline.co.uk ↗
Dubai & Abu Dhabi, UAE
“Parents needed a clearer way to understand our classes, locations, coaches, and trial sessions. The new website and landing page work made that journey much smoother.”Visit gymnastikauae.com ↗
United Kingdom
“We wanted customers to move through destinations, travel options, and booking steps with less friction. The improvements to our website, content, SEO, landing pages, and automation created a smoother journey.”Visit mercuryholidays.co.uk ↗
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Tell us what you need. We'll set up a short call and send a clear, written proposal.