Excel Security concierge officer greeting a resident in a condo lobby

Service

Residential Security

Dedicated guards for condos, gated communities and private residences.

Request a Quote Call 24/7 Dispatch780-305-3588

EdmontonLeduc & NiskuRed DeerCalgaryAvailable 24/7

Alberta SSIA licensed · 24/7 dispatch

Overview

Condo boards and property managers want a lobby that feels welcoming and a building that stays secure. Our officers run the concierge desk, log every visitor, handle parcels, enforce parking and respond to fire and elevator alarms after hours.

What's included

Everything in the residential & condo program.

Concierge desk coverage
Visitor access control and logging
Parking enforcement
After-hours lobby monitoring
Fire and elevator alarm response
Package handling

Why Excel

What you can count on.

Discreet presence

Calm, professional officers who fit into your community.

Clear visitor records

Accurate, auditable visitor logs for boards and property managers.

Support any hour

Supervisors available 24/7 for escalation.

Questions

Common questions.

Can officers manage deliveries?

Yes. Receiving, logging and sorting packages can be part of the concierge scope.

Do you provide daily reports?

Yes. Property managers receive a digital shift report every morning.

Can you help with fire drills?

Yes. We coordinate drills with building management and provide a written report afterwards.

How it works

From first call to first shift.

1
Site assessment
A senior supervisor visits your site, reviews the risks and writes down what you need.
2
Proposal within 24 hours
You receive a tailored scope, post orders and pricing. No hard sell.
3
Deploy and monitor
Trained officers start on your timeline, with digital reports every day.

Related services